Project failure: The Robbins-Gioia Survey (2001)

From: http://www.it-cortex.com/Stat_Failure_Rate.htm

• 232 respondents spanning multiple industries including government, Information Technology, communications, financial, utilities, and healthcare.
• 51 % viewed their ERP implementation as unsuccessful
• 46 % of the participants noted that while their organization had an ERP system in place, or was implementing a system, they did not feel their organization understood how to use the system to improve the way they conduct business.
• 56 % of survey respondents noted their organization has a program management office (PMO) in place,
• and of these respondents, only 36 % felt their ERP implementation was unsuccessful
• Note: in this survey project failure is not defined by objective criteria but by the perception of the respondents.