The chart below (from the same source) shows trends in IT project success from 2000 to 2008. It is sourced from the 2009 Chaos report summary
http://www.portal.state.pa.us/portal/server.pt/document/690719/chaos_summary_2009_pdf
1. User Involvement
2. Executive Support
3. Clear Business Objectives
4. Emotional Maturity
5. Optimization
6. Agile Process
7 Project Management Expertise
8. Skilled Resources
9. Execution
10. Tools and infrastructure
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